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How do I pause a campaign?

If you want to pause a campaign, you can do so by clicking on the pause icon against the campaign that is currently active. After you click, the icon should change to play.

NOTE:

  • For Date based campaigns, if the campaign has already been launched, it cannot be paused.
  • For Trigger based campaigns, if the campaign is launched and you click the pause campaign button, the current set of emails will still go and the campaign will stop for the next set of emails that will satisfy the selected criteria.

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